When Sally called Bob, he was able to answer the call from any device. We also tested with Bob logged into his phone (after reinstalling iOS Teams app), Bog logged into an android tablet and Bob logged into his computer. Bob's phone rings once after answering on the computer then the phone stops ringing.

When Sally calls Bob on Teams, if Bob answers using the laptop the call connects. Now Bob is logged in on laptop and phone. If the phone rings once and then silent, be cautious this is in all probability a scam call. Well if none of above fixes your issue then you have an option to reinstall the application again. If this is reason behind Skype freezing then you have to replace the video card. Version 2.0.9 / Build : 1.077.2020050202 (general) / Calling version : 2020.10.01.6 Rings once and then shoots to voicemail means some else is calling at the same time, someone is leaving a voicemail at the time of your call, or the phone is set up for a one ring before voicemail option. Similarly you can check the video by various tools available on Internet. Then Bob downloaded and install the app from the apps store (NOT from our company's 'comp portal' app).Īfter Bob signed in, the app about menu shows no change. Teams app to uninstall the app (they didn't log out first).

We did the following testing and got a solution. After seeing your post, and posting our own version of the same thing

Skype call immediately hangs up